CANCELLATION OF RESERVATION AND REIMBURSEMENT OF THE PAID PRICE FOR ONLINE ORDER
Pursuant to Art. 50 of the CPA, a buyer who has the quality of a consumer within the meaning of the CPA no later than 24 hours before the scheduled lesson time has the right, without paying compensation or penalty and without stating a reason, to refuse or change the date and the time of the paid lesson under the following conditions:
The user should inform RockSchool.bg Ltd in writing in advance by sending an email to email@example.com. It is necessary for the consumer to indicate the names with which he has made a reservation and a bank account to which he will be refunded the price paid by him. The amount will be returned within 5 working days or on the spot at the address: Sofia; 89 Hristo Botev Str., office: Rockschool.
Cancellation/transfer of an already booked lesson can be done within a maximum of 24 hours before the reserved hour. If the User calls later than this period - the amount is NOT refundable.
Cancellation/transfer of an already booked lesson can be done only by e-mail. Otherwise, the amount will not be refunded.
If the User does not show up for a lesson and has not informed the team of RockSchool.bg Ltd in advance - the amount for the lesson is NOT refundable.